Terms of Service
Article 1 (Application)
1. These Terms of Service (the “Terms”) set forth the conditions for use of “BtoB Review Hub” (the “Service”), a software review and comparison platform for businesses provided by Techro Inc. (the “Company”). The Terms apply to all users of the Service (“Users”).
2. Any rules regarding use of the Service posted by the Company on its website shall constitute a part of these Terms.
Article 2 (Definitions)
The terms used in these Terms are defined as follows:
(1) “Service Agreement” means the usage agreement concluded between the Company and a User under the conditions of these Terms.
(2) “Intellectual Property Rights” means copyrights, patent rights, utility model rights, design rights, trademark rights, and other intellectual property rights.
(3) “Posted Content” means text, images, reviews, and other content posted or created by Users on the Service.
(4) “User” means any individual, corporation, or organization that uses the Service.
(5) “Listed Vendor” means a software vendor or other business that lists product or service information on the Service.
(6) “Listed Information” means company information, product/service information, website information, trade names, trademarks, logos, images, service materials, and any other information posted on the Service that is provided to the Company by a Listed Vendor or created by the Company at the request of a Listed Vendor.
(7) “Free Listing Plan” means a plan under which a Listed Vendor may list product or service information free of charge within the scope prescribed by the Company.
(8) “Business Day” means any day other than Saturdays, Sundays, national holidays of Japan, and days designated as holidays by the Company.
Article 3 (Use)
1. By agreeing to these Terms, a User enters into a Service Agreement with the Company.
2. The Company may refuse use of the Service in any of the following cases, and shall have no obligation to disclose the reasons therefor:
(1) Where false information has been submitted;
(2) Where the application is from a person who has previously violated these Terms;
(3) Where a relationship with antisocial forces or similar groups is found;
(4) Where the Company otherwise determines that use of the Service is inappropriate.
Article 4 (Account Management)
1. Users shall appropriately manage their account information (email address and password) at their own responsibility.
2. All acts performed using registered account information shall be deemed to have been performed by the User holding that account.
3. The Company shall not be liable for damages arising from unauthorized use of an account, except in cases of the Company’s willful misconduct or gross negligence.
Article 5 (Fees)
1. Use of basic functions by Users, such as viewing and posting reviews and searching and comparing products, is free of charge.
2. Listed Vendors may use the Free Listing Plan in accordance with the conditions prescribed by the Company. No usage fees arise from use of the Free Listing Plan, and registration of a credit card or other payment method is not required.
3. The Free Listing Plan shall not be changed to a paid plan, nor shall any usage fees arise, without a separate application or explicit consent from the Listed Vendor.
4. Paid plans and other paid services for Listed Vendors shall be separately set forth on the Company’s website or by other means prescribed by the Company.
Article 5-2 (Free Listing Plan)
1. Under the Free Listing Plan, a Listed Vendor may list company information, product/service information, website information, logos, and other information approved by the Company for up to five (5) services per Listed Vendor, in the manner prescribed by the Company.
2. A Listed Vendor may post up to one (1) service material per listed service. Viewing or downloading such service materials requires user registration as prescribed by the Company.
3. Under the Free Listing Plan, the Company shall not provide Listed Vendors with the personal information of Users who view or download service materials.
4. Listed Vendors represent and warrant that the Listed Information is accurate and up to date, does not violate any laws or regulations, and does not infringe any third party’s Intellectual Property Rights, trademark rights, copyrights, portrait rights, privacy, or other rights or interests.
5. If there is any change to the Listed Information, the Listed Vendor shall promptly notify the Company in the manner prescribed by the Company.
6. The Company may edit the Listed Information to the extent that it does not substantially change the purport of the listed content, such as correcting typographical errors, adjusting layout, and resizing images.
7. Where the Company creates or substantially edits product/service descriptions or other Listed Information at the request of a Listed Vendor, the Company shall seek confirmation from the Listed Vendor before publication. If the Listed Vendor does not raise an objection within five (5) Business Days from the date of the Company’s request for confirmation, the Listed Vendor shall be deemed to have approved the listed content.
8. If the Company reasonably determines that any Listed Information violates these Terms, violates laws or public order and morals, infringes the rights of a third party, contains false or misleading content, or is otherwise inappropriate for the operation of the Service, the Company may modify, unpublish, or delete all or part of the Listed Information without prior notice to the Listed Vendor.
9. Unless otherwise provided, there is no fixed term for use of the Free Listing Plan. A Listed Vendor may request termination of its listing under the Free Listing Plan at any time in the manner prescribed by the Company.
10. If the Company reasonably determines it necessary due to a violation of these Terms or for the proper operation of the Service, the Company may suspend, unpublish, or terminate all or part of a listing under the Free Listing Plan without prior notice to the Listed Vendor.
11. The Listed Vendor grants the Company a royalty-free, non-exclusive license to use, reproduce, edit, display, publicly transmit, and otherwise utilize the Listed Information (including trade names, trademarks, logos, images, descriptions, and other materials) to the extent necessary for the provision, operation, improvement, and promotion of the Service.
12. Notwithstanding the preceding paragraph, where the Company features a specific Listed Vendor in an individual case study, interview, or similar content, the Company shall obtain separate consent from that Listed Vendor.
Article 6 (Posting Reviews)
1. When posting reviews, Users shall comply with the following:
(1) Post accurate content based on actual experience using the product or service;
(2) Provide objective evaluations of products and services;
(3) Do not include content that infringes the rights of others;
(4) Do not use false, exaggerated, or misleading expressions;
(5) Do not post solely for advertising or promotional purposes.
2. The Company may delete reviews that violate this Article without prior notice.
Article 7 (Prohibited Acts)
In using the Service, Users shall not engage in any of the following acts:
(1) Acts that violate laws, regulations, or public order and morals;
(2) Acts related to criminal activity;
(3) Acts that infringe the Intellectual Property Rights, portrait rights, privacy, honor, or other rights or interests of the Company, other Users, or third parties;
(4) Intentionally entering false information;
(5) Transmitting information containing computer viruses or other harmful programs;
(6) Placing excessive load on the servers or network functions of the Service;
(7) Interfering with the operation of the Service;
(8) Unauthorized access or attempts thereof;
(9) Mechanical collection of information by robots, scrapers, or similar means;
(10) Providing benefits to antisocial forces or similar groups;
(11) Any other acts the Company deems inappropriate.
Article 8 (Suspension of the Service)
The Company may suspend or interrupt all or part of the Service without prior notice to Users if it determines that any of the following applies:
(1) When performing maintenance, inspection, or updates of the computer systems related to the Service;
(2) When provision of the Service becomes difficult due to force majeure such as earthquake, lightning, fire, power outage, or other natural disasters;
(3) When computers or communication lines are stopped due to an accident;
(4) When the Company otherwise determines that provision of the Service is difficult.
Article 9 (Ownership of Rights)
1. All Intellectual Property Rights relating to the Service belong to the Company or to parties that have licensed them to the Company.
2. Users represent and warrant that they hold the lawful rights to post their Posted Content.
3. Copyright in Posted Content is retained by the User; however, the User grants the Company a worldwide, non-exclusive, royalty-free, sublicensable license to use the Posted Content for the purposes of providing, improving, and promoting the Service.
4. Use of Listed Information shall be governed by Article 5-2, Paragraphs 11 and 12.
Article 10 (Restriction of Use and Deregistration)
1. The Company may delete Posted Content or Listed Information, restrict use of the Service, or deregister a User without prior notice if the User falls under any of the following:
(1) The User violates any provision of these Terms;
(2) Registered information is found to be false;
(3) The User fails to respond to communications from the Company for a certain period;
(4) The Company otherwise reasonably determines that continued use is inappropriate.
Article 11 (Disclaimer)
1. The Company makes no warranty as to the accuracy, completeness, or usefulness of the information posted on the Service (including reviews and product information).
2. The Company shall not be liable for damages incurred by Users arising from the Service, except in cases of the Company’s willful misconduct or gross negligence. Even where the Company is liable, its liability shall be limited to direct and ordinary damages, and the Company shall not be liable for incidental, indirect, special, future, or punitive damages.
3. The Company shall not be liable for any transactions, communications, or disputes arising between a User and other Users or third parties.
Article 12 (Changes to the Service)
The Company may change the content of the Service or discontinue its provision as necessary. Except as required by law, the Company shall not be liable for damages incurred by Users as a result thereof.
Article 13 (Amendment of the Terms)
1. The Company may amend these Terms where necessary due to changes in laws or regulations, changes to the Service, or other reasons.
2. When the Company amends these Terms, it shall announce the amended Terms and their effective date by posting on the Company’s website, by email, or by other appropriate means, no later than the effective date.
3. Notwithstanding the preceding paragraph, for amendments that require individual consent of Users under applicable law, the Company shall obtain Users’ consent in the manner prescribed by the Company.
Article 14 (Handling of Personal Information)
The Company shall appropriately handle personal information obtained through use of the Service in accordance with the Company’s Privacy Policy.
Article 15 (Governing Law and Jurisdiction)
1. These Terms shall be governed by and construed in accordance with the laws of Japan.
2. In the event of any dispute relating to the Service, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.
Established: December 8, 2025
Revised: October 8, 2026
Techro Inc.