Privacy Policy

Techro Inc. (hereinafter “Company”) establishes this Privacy Policy regarding the handling of users’ personal information in the B2B software review and comparison platform “BtoB Review Hub” (hereinafter “Service”).

1. Information We Collect

Information Provided by Users

  • Name, company name, department name, and other identifying information
  • Email address, phone number, and other contact information
  • Payment information such as credit card details
  • Inquiry content and information entered in forms
  • Review content and rating information

Information Obtained Through Third-Party Services

  • Account information from external authentication services such as Google accounts
  • Information based on the privacy settings of linked services

Information Automatically Collected

  • Referrer URLs and IP addresses
  • Server access log information
  • Cookies, ADID, IDFA, and other identifiers
  • Browser type/version, operating system, and other device information

2. Purpose of Use

We use the collected information for the following purposes:

  • Providing, maintaining, protecting, and improving the Service
  • User account management and authentication
  • Traffic measurement and usage analysis
  • Service-related communications and responding to inquiries
  • Addressing violations of terms of service
  • Notifications regarding changes to terms of service
  • Creating and publishing statistical information for product and service comparisons

3. Opting Out

Users may request the cessation of collection or use of all or part of their information through the methods designated by the Company. However, certain information may be required as a condition for using paid services.

4. Analytics Tools

This Service uses Google Analytics for usage analysis.

  • Provider: Google LLC.
  • Items Collected: Cookies, IP addresses, browser environment variables, operating system, etc.
  • Purpose: Service improvement and usage analysis
  • Google’s Privacy Policy: https://policies.google.com/privacy

To opt out of Google Analytics data collection, please use the opt-out add-on provided by Google.

5. Disclosure to Third Parties

The Company will not provide users’ personal information to third parties except in the following cases:

  • When the user has given consent
  • Provision to subcontractors within the scope necessary to achieve the purpose of use
  • Provision in connection with mergers or other business successions
  • When required by law
  • When necessary to protect life, body, or property and obtaining consent is difficult
  • When cooperation is necessary for government agencies to perform their duties as prescribed by law

6. Security Measures

Organizational Measures

  • Appointment of a personal information protection officer
  • Regular review of handling procedures

Personnel Measures

  • Education and training for officers and employees on personal information protection

Physical Measures

  • Access prevention for unauthorized persons
  • Prevention of theft and loss of devices and media containing personal information
  • Proper deletion and disposal

Technical Measures

  • Implementation of access control
  • User authentication systems
  • Prevention of unauthorized external access
  • Communication encryption (SSL/TLS)

7. Disclosure of Personal Information

When a user requests disclosure of their personal information, we will verify their identity and disclose the information without delay. A fee of 1,000 yen per request applies.

8. Correction and Suspension of Use

When a user requests correction, addition, deletion, suspension of use, or erasure of their personal information, we will conduct necessary investigations within a reasonable period and respond accordingly.

9. Contact

Techro Inc. Personal Information Inquiry Desk
Address: Jingumae Tower Building 12F, 1-5-8 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
Email: info@techro.co.jp

10. Changes to This Policy

The Company may change this Privacy Policy as necessary. When changes are made, we will notify users through display on the Company’s website or other appropriate methods.

Effective Date: December 8, 2025
Techro Inc. CEO Hiroto Amano